How it works
A person who needs help posts a genuine need — food, rent, medical costs, education, a debt caused by a crisis, or another permitted personal need. A person who wants to help browses active requests, chooses who to support and how much to give, and continues to that recipient's direct payment route.
You do not have to create an account to begin. A basic help request can be posted without registration, and a donor can give without opening an account. Optional accounts add tools such as chat, video, history and advanced request management.
Recipient donations do not pass through DirectAid
DirectAid does not hold recipient donation funds and does not deduct a mandatory platform fee from the amount you choose to send to a requester. Any option to support the operation of DirectAid itself is presented separately and does not reduce the recipient donation.
Privacy and minimum information
The platform is designed to collect and expose only what is needed for the relevant action. A public request does not require publishing an ID document, bank statement, payslip or medical document. Contact or payment information needed to complete a transfer is shown only according to the relevant flow and platform rules.
Before publishing, requesters should understand what is public and what may later be shown to a donor for payment. DirectAid aims for the maximum practical privacy — not a promise of absolute anonymity.
What DirectAid verifies — and what it cannot guarantee
The platform uses rules, filtering, reports and trust tools intended to reduce misuse. Content that violates the rules may be blocked or removed. However, DirectAid cannot guarantee that every user statement is true, that every identity has been government-verified, or that every request will receive a donation.
Donors should use judgment, use the available communication and verification tools, and avoid transferring money when something does not look right.
A live project, not only an idea
DirectAid first went live in May 2026 and has continued to develop through beta releases based on real use. Requests have been posted, people who did not know each other have connected, and direct donations have been made — including donations of hundreds of shekels and individual transfers above ₪1,000.
The system has recorded more than 1,000 mobile installation/open identifiers. That figure is not presented as the number of unique active users; it is a measure of recorded mobile installations or entries and exposure.
Who built DirectAid?
DirectAid was founded and built by Serjo Micoyan as an independent Israeli project. Development, infrastructure and operations have been built around one goal: make direct help between people simpler without adding unnecessary bureaucracy.
Free to use, with shared responsibility
The basic platform is free to use. You do not have to pay DirectAid to post a request or to choose someone and help them. Keeping that model useful depends on responsible use as well: post truthful information, protect private information, report problematic content and use judgment before transferring funds.